Hospital Management Q and A

Question 1

The effective delivery of healthcare services can emphasize on providing patient-centered care.  Patient-centered care is the provision of health services that is respectful and respectful to the patient.  Patient-centered services also strive to consider patient preferences and opinion in the delivery of health care services.  The strategic mapping concerning patient-centered care will focus on ensuring top leadership engagement.  Leaders in the health care facility will be active participants in the running and management of the organization.  The hospital will also focus on developing a strategic and clear vision that is understandable and applied by all employees.

 

The hospital will also focus on involving patients and their families in the delivery of patient care. The involvement of patients and their families ensures that the hospital can deliver services that match the patient’s needs (Rusko, 2014).  The management will also engage in determining and adopting support technologies that can enhance service delivery.  Another characteristic will be the provision of continuity of care.  The healthcare facility will emphasize on providing patients with care even after the primary care is provided.  The road to recovery goes beyond the primary care that patients receive. The facility will focus on providing post-discharge care (Henrique, & Esposto, 2016).  Services such as counseling can be provided to patients and their families.  Physiotherapy care can also be provided to patients attempting to get on with the normal routine after recovery.  Emotional support can also be provided to patients to enhance the recovery process.

Question 2

The healthcare sector in the United Arab Emirates has been resilient despite economic effects. The sector continues to witness extensive periods of growth that is driven by the gap between supply and demand. The integration of technological innovations in the United Arab is an emerging issue that is bound to improve healthcare delivery.  Technologies such as telemedicine have enhanced the delivery of healthcare services to remote locations.  Telemedicine has bridged the gap and shortage of quality physicians since the physicians can reach out to patients beyond their geographical boundaries (Kvedar, 2014).

 Technology has also enhanced record keeping and access to patient records.  The UAE healthcare industry has adopted advanced technologies and tools that have enhanced the management of patient data.  The UAE also has technologies such as robotic surgery that has enhanced patient care and contributed to the delivery of improved health care.  The new trend has changed the operations of the health organization.  For instance, it has enhanced serviced delivery and reduced the patient-wait time.  Physicians can access patient records within the shortest time.  Moreover, the technologies have reduced the risk of errors when handling patients (Flodgren, 2015).  For instance, information on the patients’ personal detail as well as the medication and dosage that a patient needs can be entered by the physician and read by the nurse and the pharmacist.  Errors such as mix up of dosage as well as the provision of the wrong medication due to spelling errors are reduced (Kahn, 2015).  The hospital has also had to invest in technologies to enhance procedures such as surgeries.  For instance, the provision of non-evasive surgery minimizes the presence of cuts and wounds as well as the risk of post-surgical infections.

References

Flodgren, G., & Shepperd, S. (2015). Interactive telemedicine. The Cochrane Library

Henrique, D. B., & Esposto, K. F. (2016). A new value stream mapping approach for healthcare environments. Production Planning & Control, 27(1), 24-48

Kahn, J. M. (2015). Virtual visits—confronting the challenges of telemedicine. N Engl J Med, 372(18), 1684-1685

Kvedar, J., Coye, M. & Everett, W. (2014). Connected health. Health Affairs, 33(2), 194-199

Rusko, R. (2014). Mapping the perspectives of competition and technology-based strategic networks: A case of smartphones. Industrial Marketing Management, 43(5), 801-812

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