Introduction
Google stands as one of the world’s renowned company that
has pioneered the search engine revolution through the provision of a way to
internet users to search and get information with a click of a mouse.
Additionally, the company is also distinctive for its great strategies to
organize information in a precise and concise way. This has made it a game
changer regarding internet economy and by extension, the world economy from the
fact that individuals, corporations, as well as consumers, can search and get
information any aspect from anywhere at any time. Additionally, Google on a
strategic motto of “Do not be Evil” meaning that its practices are knit on
enhancing information through the actualization of best practices that can help
many people to search and get information. In its business practices where it
has been accused of complacency with authoritarian governments in censoring
information were questionable, on balance; Google has remained safe than
harmful regarding information organization.
Google’s PESTEL Analysis
This analysis tool shows that Google needs to focus on
economic as well as external technological factors in macro-environments. The
analysis model’s other external factors (political, socio-cultural, ecological
and legal) seem less significant to cause an impact on Google (Tadros, 2010).
Google’s PESTEL analysis gives insights on important
external factors in the company’s macro environment (Vise, & Malseed,
2008). The external factors serve as opportunities and threats. Thus, this
analysis yields information about the possibilities as well as risks that are
critical in strategy formulation. To
keep its position as world’s most valuable company; Google has addressed the
biggest threat in its macro-environment (Hamen, 2011). Doing so can enhance its
performance for competitive advantage.
Political
factors
The political factors influencing Google are governmental
activities. This involves effects of governments on business. Several factors
affect Google’s macro-environments. This includes globalization (opportunity),
stable political environments of major markets (opportunity) and
state-sponsored online companies (threat) (Hamen, 2011).
Economic
factors
Google is subjected to economic dynamics. In pastel analysis, economic factors can
alter market opportunities (Gilbert, 2013). Google is faced with some these
factors which include financial stability in the primary markets, rapid growth
of developing markets.
Socio-cultural
factors
Socio-cultural
factors are external issues that affect how users respond to Google and its
products. Pastel analysis shows that
their factors threatens and hinders business. The external socio-cultural
factors that influence Google include increased use of social media and
increasing diversity among users (Hamen, 2011).
Technological
factors
On Google, technological factors are external factors
with major impacts on its operations.
Through pastel analysis, technological shifts can promote or destroy a
business. The Google’s technical factors that affect its macro environment
include increased access to the internet in developing nations, and increased
mobile devices adoption in global markets(Gilbert, 2013).
Ecological
or environmental factors
Despite the fact that Google makes its income through an
online platform, it is affected by environmental factors. The environmental
externalities that face Google included world spread of environmentalism and
increased the growth of sustainable business. This is to say that Google can
get good customer responses through the positive perception of its ecological
environment (Hamen, 2011).
Legal
factors
Google need to operate within the limits of the law.
Through pastel analysis, legal requirements are critical to any company
operations. Some of the external legal factors that affect Google’s macro
environments include more regulations on online security and privacy and high
demands on intellectual property rights rules.
SWOT Analysis
In analyzing Google’s internal as well as external
environment strategy, SWOT analysis stands as the other best tool. This focus on strengths, weaknesses,
opportunities as well as threats to understand the strategic environment of
Google.
Internal strategic factors
Strengths
When it comes to
strengths, Google stands as one of the market leaders regarding search
engines. Its greatest strength is the
fact that this company is the standing leader in search engines, meaning that
it dominates the lion’s share of global internet searches. Currently, it has
over 65% of the market share regarding internet searches with its competitors
not coming any closer to anywhere Google is(Gilbert, 2013).
The other strength of Google is that it has a great
ability to generate user traffic. This situation bases on the fact that it is
the global household brand with the capacity to drive internet user traffic in
a traditional way. This has made it come up with great global brands.
Currently, it averages over 1.2 Billion hits in a month for new searches that
users carry out on the site. This has given Google an unrivaled as well as a
unique edge over the market competition.
Google has also been a leader in revenue generation from
advertising as well as display. The
model of income where it garners humungous profits from partnerships with third
party entities has made it secure in its ability to mop up resources as well as
increase its top-line and bottom line. This stands as a major Google’s strength
that has enhanced its greater heights scaling.
The other strategic environment of Google regarding
strength is its introduction of Android as well as Mobile Technologies. This
company has adopted Android as well as Mobile technologies making it become a
direct competitor of major companies like Apple regarding these devices and
operating systems.
Weaknesses
In the analysis of its strategic environments, Google
like any other company has its shortcomings.
First, it has over-reliance on secrecy. Google have the tendency of not
revealing show its search algorithm and its basic formula. This has always led to many experts to direct
slum at it for being non-transparent and hiding behind secrecy veneer. However,
recently, this company has tried to redress this through the provision of a
bare bones version of the different algorithm for its search engine.
Despite its market dominance, its weaknesses present
business challenges. A firm’s weaknesses can prevent its growth. Google has a major weakness of depending on
the Internet and minimal physical presence. Depending on the Internet means
that the company must waits for Internet coverage to improve in developing
markets before expanding most of its operations, like online advertising, in
such countries. This company is also a mostly-online entity. This presents a
weakness in competing with organizations with significant physical presence, such
as Apple.
At some points, Google faces falling Ad rates. This has
been one of its weaknesses particularly in 2013 where it faced declining
revenues from ads. This resulted in its profitability to take a hit. This can
be attributed to the continuous global economic slowdown as well as the
competition that snap its heels in a more strategic way. Indeed, other
companies like Yahoo and Apple already took steps to garner revenues regarding
the search engine in their devices making Google cognizant of the challenges
ahead.
The other weakness of Google is its overdependence on
advertising. Its business model depends heavily on advertising with statistics
revealing that it gets over 85% of its revenues single-handedly from ads.
Strategically, any potential dip in terms of revenues can dearly cost the
company dearly. This means that Google must come up with a more device and
robust business model which penetrates e-commerce as well as mobile commerce
together with its present business model of ad-based revenues generation
(Nehls, 2011). The other weakness of this company is that its lacks
Compatibility with next generation devices. Google stands as not compatible
with several next generation computing platforms such as mobile as well as
tablet computers. This stands as a concern area for Google.
External Strategic Factors
Opportunities
Opportunities always present options to exploit and make
the company better. Like any other company, Google has some opportunities. For
Google, the company can tap more mobile users, Expand its Google Fiber and
Penetrate new markets with consumer electronics. Google has the chance to
exploit the current trend of increased mobile device usage through the
provision of mobile-friendly products. Fiber coverage is an opportunity that can
help to make more revenues (Nehls, 2011). The offering of consumer electronics
like Google’s Nexus devices is also an opportunity that can contribute to
increasing its profitability and competitiveness. The first one is Android
Operating System. Google’s pioneering effort to provide Android OS stands as
the biggest opportunity that has made it become a direct competitor to Apple as
well as Samsung.
The other opportunities for Google are the
diversification to more non-Ad Business options. Google need to diversify its
business into non-ad dimensions to remain profitable. Luckily, there are
current indications that the company is adapting to this through pushing
towards commercial transactions through its many sites such as Google Maps and
Google Books. Google Glasses, as well as Google Play introduction, presents
other opportunities for Google as a company. Their introduction indicates
opportunities of a game changer, and this stands as a significant opportunity
to exploit. In particular, this very aspect can make Google take the next
evolutionary leap and emerge as a global leader in noncompeting. The other
opportunity for Google is Cloud Computing. Cloud Computing stands as the major
opportunity for Google through the provision of storage as well as cloud alternatives
(Nehls, 2011). Indeed, Google can move into enterprise market environment
through the use of cloud-computing paradigm.
Threats
Despite its success, Google has its threats that when not
dealt with, they can lead to a drop regarding revenue generation and quality
service. The first threat of Google is a
completion. Currently, Facebook has become a primary challenge of Google. The
introduction of Social Media has significantly threatened Google’s global
internet dominance. This means that Google
has to pull an ace to handle increasing features that are provided by current
competitors like Facebook (Nehls, 2011). The other main competitors of Google
are Yahoo, Microsoft, eBay, Huffington post, Amazon, Hulu among others. The
second threat faced by Google is mobile computing. Mobile computing threatens
to pass Google because newer companies are seizing the opportunity to ramp up
their mobile I terms of computing presence.
The Current Strategy Diamond of
Google
According to the strategic diamond model Google Inc
operates in an arena in which it competes. Its product mix includes search
engine as well as services such as Gmail, Google Maps, Google Dox, Google Earth
as well as Google Chrome. Its services are on computers, smartphones, and
tablets (Steiber, 2014). Google has large audience targets that do not
discriminate on any aspect of demographic. It operates offices in many major
cities globally. Its core technologies encompass Page Rank algorithm of
click-through-rate computation as well as Google Analytics that has unmatched
success in revenue generation from advertising through search engines
(Lopez-Tarruella Martizez, 2012). Google’s value creation is found in its
mission statement of organizing the world’s information to universalize its
accessibility and usefulness. Google creates value through this
Its powerful vehicle is internal development. Google has
remained successful mainly through their discoveries. These includes Page Rank algorithm, Android
system, Google Earth, among others (Lopez-Tarruella Martizez, 2012). Google
also has also other vehicles, for instance, the YouTube acquisition which made
it enter content hosting markets. It is also engaging in joint ventures with
other companies like Twitter as well as Daimler to tap into other markets. Google offers licensing programs through
Android system to encourage app developers to engage it.
There are two primary differentiators for Google. These
are a PageRank algorithm and its strategy of advertising. The PageRank
algorithm has been making Google top in search result relevance. Optimizing the
secret formula ensures that its core business customers remain satisfied. The
advertising strategy ensures that advertisers get satisfied and return (Lopez-Tarruella
Martizez, 2012). Through its free Google Analytics software, it gives unmatched
service than competitors.
Google´s success started when it adopted a variant of
Overture´s cost-per-click strategy. This enabled Google to increase its income
revenue. It also launched the e-mail service Gmail. It also entered video host
market through YouTube. It also has a
successful web browser Chrome that is competing with Internet Explorer as well
as Mozilla Firefox. Recently, it staged
the launch of the Nexus One with voice recognition (Edelman& Eisenman,
2011). This company significantly uses economy of scope. Through different but compatible services
like Google Calendar and Gmail, it encourages users to become brand loyal from
combined unique experience. Its success is mainly attributed to the PageRank
algorithm. Its algorithm is different in that they take into account the number
and pages a website links to. This has
made Google show relevant search results than competitors (Steiber, 2014).
Google differentiates itself by avoiding high spam results characterized by
other search engines. It also uses a different cost-per-click strategy than its
competitors. Google uses a formula to show relevant advertisements in best
positions. Google also helps advertisers to improve their paid listing
campaigns through free Google Analytics software.
Strategic recommendations for
Google so that it might achieve sustainable competitive advantage
For Google to achieve competitive advantage, it must
remain focused on distinctive competence.
It must come up with preferred search options and monetize using
targeted adverts. This avenue will provide many opportunities for growth if the
search is enhanced beyond World Wide Web to include print, mobile as well as
other information sources. Google must also diversify into other areas such as
having a full portal such as MSN through aggregating content in thematic
channels (Hill, 2005). There is also need to innovate a challenge to
Microsoft’s dominance on PC desktops through products that can compete with
office and window. To enjoy a competitive advantage, Google needs to enhance
its core search business. It must further their market share. Currently, its
market share shows a high position. It
has 65.6% market share in the United States compared to Yahoo´s 17.5%. Despite
this, there is room to improve to like, over 90% share in other countries
foreign countries. This can help it to
monopolize search engine business and make it control the whole market. Since
Google operates in markets with high-profile companies like Microsoft and eBay,
it must face significant competition (Steiber, 2014). Hence, it will be forced to invest to compete
with big market players. Google must avoid this risky situation. Google must
also encourage its employees to continue working on own projects to support its
innovation and strengthens its competitiveness. From pastel analysis, Google
needs to strategize working in line with political, economic, and sociocultural
as well as legal demands of the different global market. It must also deal with
issues of security and privacy. Doing this can make it enjoy its market
competitiveness.
Conclusion
The SWOT analysis presents Google’s internal capabilities
as well as the external factors that have been critical in influencing its
capabilities use. Analytically, Google has the leading position regarding
online advertising. It also has one of the most valuable brands in the world.
On the other hand, it must address all the threats in its business environment
to continue in its success path. This can be done through the exploitation of
opportunities. The Pastel and SWOT analysis shows that Google must continue to
address its business threats. Upon full address to the possibilities as well as
threats and using its strengths to enhance performance based on the weaknesses,
Google can enjoy robust competitiveness. Its SWOT analysis also shows that it
has adequate strengths that can help to overcome its shortcomings.
Nevertheless, the pastel and SWOT analysis
also indicates the need to perform better to protect itself against threats
like competition, imitation, and mobile computing.
References
Edelman. B, &
Eisenman, R, T (2011).Google Inc.
GILBERT, S. (2013): The
story of Google. [Place of publication not identified], Jaico Publishing House.
Hamen, S. E. (2011).
Google: the company and its founders. Edina, Minn, ABDO Pub. Co.
Hill, B. (2005). Google
search & rescue for dummies. Hoboken, N.J, Wiley.
Lopez-Tarruella
Martizez, A. (2012). Google and the law: empirical approaches to legal aspects of knowledge-economy business models. The
Hague, T.M.C. Asser Press.
Nehls, E. F. (2011).
Business analysis project on Google Inc. [Place of publication not identified], Grin Verlag Ohg
Steiber, A. (2014). The
Google model: managing continuous innovation in a rapidly changing world.
Tadros, M. (2010). Real
world Google SketchUp 7. Berkeley, Calif, Peachpit Press.
Vise, D. A, &
Malseed, M. (2008): The Google story: for Google's 10th birthday. New York,
Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in custom nursing essay writing services services if you need a similar paper you can place your order for college essay writing services.
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