Many
crises that have affected organizations in the recent past have made
organizations realize the need to be prepared for a crisis at all times. While
it is not always possible to prevent a crisis, effective and diligent handling
of the crisis can mitigate the damage and keep the organization on track in
case of an occurrence. No organization is assured that it will be spared in the
event of an occurrence. A continuous
state of crisis preparedness is, therefore, an essential requirement for every
organization. However, that is not enough. During a crisis, efficient and
effective communication can be a matter of life and death. If an organization fails to follow the basic
principles of crisis communication, the results can be disastrous and
far-reaching. Therefore, it is critical to have a crisis communication plan in
advance. Organizations should anticipate
every crisis and prepare for every possible scenario. A crisis communications and management team
should be organized in addition to creating a detailed plan to communicate and
be in a position to manage the messaging to the media and stakeholders.
Good
publicity in advance can also help an organization bank on reputation capital
for a rainy day. In preparation for
emergencies, PR professionals should familiarize with the aspects of the
process model. It involves following a
five step cycle of managing a crisis. PR practitioners should recognize that
there is a higher chance that an organization will be confronted by a crisis
today compared with the past. Crises are
more frequent today as the society is highly developed with access
communication resources such as the social media. Little of what organizations do escape the
attention of various stakeholders as Organizations are being constantly
scrutinized.
Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in graduate paper writing service if you need a similar paper you can place your order from custom research paper writing service.
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